Description : Just as a mine has a lifecycle, employees working within the mining sector also make several transitions throughout their career, from initial recruitment to retirement from the industry. Throughout the employment lifecycle, employees bring skills and knowledge that significantly contribute to the global economy. These skills are developed through education, professional training, coaching and through hands-on experience.
Despite the current economic conditions and the demand for minerals, the mining industry is facing a substantial skills shortage due to the disparity between the number of new workers entering the mining industry and a largely ‘graying workforce’. Although educational programs continue to evolve to attract people with a wide range of skills, the diversity of jobs and the strains of working in remote mining operations continue to present challenges for recruitment and retention of employees. This gap also presents challenges around knowledge transfer at a corporate and mine-site level; employers will require cultural and techno-sociological approaches to ease through these transitions.
At the same time, there has been an explosion of social media tools that facilitate information sharing, cross-organizational collaboration, distance learning and knowledge capture. These tools have become increasingly popular in the last few years and their applications vary widely. The mining sector has started to adopt these tools for a number of purposes, including opportunities to harness social media to enhance human resources interactions, outreach and oversight.
This paper will outline several case studies that explore leading practices for how the application of new media can assist organizations and individuals as they progress through their careers. This paper will illustrate how new social media communication technologies can be used to increase employee engagement and build organizational capacity in the mining industry. The paper will also include strategies for how to implement social media to enhance human resources applications and will cover ideas for monitoring and evaluation.
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